Return Information for Western Digital Hard Drives
What is Western Digital Hard Drives Return Policy?
You may return most products purchased. Most items may be returned with Thirty days of receiving the item. However we aren't the original seller so you must contact and/or refer to the main sellers terms for returns individually.
3rd party Seller Returns Policies
Many sellers have a returns policy equivalent to our own, some seller returns policies may differ. Each seller's return guarantee is available on the seller's web site. Handling and shipping charges for returning items shipped by way of seller are borne by buyer.
Items worth over have to be returned towards seller with a trackable shipping service. In case the order is worth 0 or over, insure the shipment for the price of the merchandise and ship your return with a signature shipping service. For items below , we recommend USPS delivery confirmation service.
Note: In case a package doesn't arrive and you don't use a trackable method to return or you refuse the shipment as a method of return, you might not be entitled to a refund.
Items with FREE Return Shipping
The below items usually feature a free return shipping method.
- Baby Items
- Watches (except those available in Sports & Outdoors)
Freight Items Delivered by Specialty Carriers
To return a heavy or bulky item which had been delivered using a specialty carrier (e.g., CEVA, ABF, Pilot), go to the Online Returns Center. The Returns Center will guide you throughout the returns process and will require that you contact our specialized customer service team, which could schedule the pickup of the item.
Note: Don't refuse the delivery of the item. To make sure that the return and refund are processed correctly.
Cancel Pickup Request
After a UPS pickup is requested, you cannot cancel that request until following the first pickup attempt has been made. UPS will always make up to three pickup attempts. Once the first pickup attempt, you may call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Be sure you have your tracking number handy.
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